Shipping policy

Shipping Policy

Effective Date: July 2026

Thank you for shopping with Zairiq. We are committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are processed only on business days (Monday to Saturday, excluding public holidays). Orders placed on Sundays or public holidays will be processed on the next business day.

During periods of high demand, promotional events, or holidays, processing times may be longer. If there is a significant delay, we will notify you via email or phone.

Shipping Coverage

Currently, Zairiq ships only within India.

At this time, we do not offer international shipping.

Estimated Delivery Time

Estimated delivery times after dispatch are:

  • Metro Cities: 2–5 business days
  • Other Cities and Towns: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier partner, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

Any free shipping offers will be clearly displayed on our website and are subject to the applicable promotional terms.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking number and courier details.

You can use the tracking number to monitor the progress of your shipment.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier service disruptions
  • Incorrect or incomplete shipping information provided by the customer

Zairiq is not liable for delays caused by third-party courier services or events beyond our reasonable control.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and email address are accurate before placing your order.

Zairiq is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If an order is returned to us because of an incorrect address, additional shipping charges may apply for re-delivery.

Undelivered or Lost Packages

If your order has not been delivered within the expected timeframe, please contact us at support@zairiq.com.

We will work with our courier partners to investigate the issue and keep you informed throughout the process.

Damaged Packages

If your package arrives visibly damaged, please:

  • Take clear photographs of the package and product.
  • Contact us within 48 hours of delivery.
  • Email us at support@zairiq.com with your order number and photographs.

We will review the issue and arrange a replacement or exchange where applicable.

Order Cancellation

Orders may only be cancelled before they have been processed or dispatched.

Once an order has been packed, processed, or handed over to our courier partner, it cannot be cancelled.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Zairiq
Email: support@zairiq.com